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OMDP-SPARES ONLINE

FAQ

Q1How to Order spare parts?

A1 Please fill in the request form and send it to us.

Q2 Are they Brand-New?

A2 Most of them are Brand-New And Rest Brands Are One Of The Original Brands Which Is suited For the Cars

Q3Can we order the parts which are not indicated on the list?

A3 Basically, the parts we indicated are the spare parts we can regularly supply.

Q4 If My Product Is Not On The Website?

A4 In That Case If Your Items Doesnt Show On The Website Please Send Us An Enquiry On The Given Phone Number Or E-mail Id

Q5 What is the difference between a spare part and an accessory?

A5 Spare parts are essential parts of a power tool. They are basic equipment, without which it would not be possible to operate the tool.Spare parts include: toothed belts, screws, yokes and carbon brush sets.

Accessories are function-enhancing attachments or add-ons, without which a power tool still operates normally. Accessories include saw blades, cases, auxiliary handles, sanding paper and drill bits.

Q6 How do I return an ordered spare part?

A6 If you detect external damage to the parcel on delivery of a spare part, do not accept delivery or notify the carrier of the damage.

If you detect visible defects when unpacking the goods , please inform us as quickly as possible (within 24 HOURS at the latest). Please also refer to our Terms of Delivery.

Before returning goods, please contact us for a return slip specifying the delivery slip number.

Contact for service hotline:

Tel: +91 9884429644 OR WHATSAPP US

Mon – Fri: 10:00 – 20:00

Sat: 10:00 – 17:00

Q7 Why can’t I find or select a part in the spare parts catalogue?

A7

i. The part you require belongs to an assembly. In this case, you can only order the complete assembly.

ii. The part you require is unavailable or no longer in stock. To obtain more detailed information about delivery times, please contact our service hotline – Tel.: 7666677789; Mon – Fri: 10:00 – 20:00, Sat: 10:00 – 17:00